The Role
A General Manager is responsible for overseeing the daily operations of the dispensary, handling the needs of all patients, and hiring and developing a team of Personal Care Specialists. This role works closely with their District Manager and fellow Green Thumb partners to ensure strict compliance with local and state regulations.
Responsibilities
- Participate in developing and implementing operational rules, regulations, policies, and procedures to advance GTI's mission, vision, goals, and objectives.
- Manage, supervise and direct the activities of assigned staff, and make recommendations regarding hiring, discipline, termination or advancement of employees.
- Implement dispensary policies and ensure staff follows best practices.
- Oversee and manage quality product inventory and financial records.
- Work with GTI's VP of Marketing on marketing, promotions and the maintenance of reports as they pertain to the daily operations and financials of the dispensary.
- Ensure the dispensary's compliance with security, inventory and local and state regulations.
- Manage financial records and cash handling procedures.
- Manage and inspire internal staff to deliver the highest level of customer experience.
- Ensure the safety and satisfaction of every patient and employee.
- Provide education and development for staff about medical cannabis strains, edibles, concentrates and consumption mechanisms.
- Work with GTI's management team to create budgets and forecast sales.
- Set sales, service, and profit goals and lead staff to exceed them.
- Work with wholesalers to negotiate and procure an adequate supply of quality products.
- Fulfill staffing needs and coordinate scheduling.
- Serve as a liaison to the local community.
- Maintain in-depth knowledge of every product and strain in the store, as well as industry-wide product knowledge.
- Review performance of other dispensary employees on a regular basis.
Qualifications
- 5+ years of experience in a management environment
- 2+ years of cannabis retail experience preferred
- Constant interpersonal communication
- Accountability for others
- Balanced and intuitive decision making
- Practical and proactive thinking
- Lead an organized workplace
- Bachelor's degree preferred
Additional Requirements
- Minimum of 21 years of age
- Possess valid driver's license or state ID
- Bilingual a plus
- Must pass any and all required background checks
- Must be and remain compliant with any and all legal or company regulations for working in the industry
- Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance). This job function may include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching
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