Short-term property management company looking for virtual support with Airbnb/Hostaway guest messaging.
This is an ongoing, part-time, remote contract position with a flat rate of $50 per call between the hours of 9pm and 8am CST. Training is included.
Successful applicants will work together with Property Manager and Communications Manager to address & troubleshoot guest messages, questions and requests quickly, accurately, and with a warm, friendly attitude.
Necessary skills include attention to detail, ability to follow directions and problem solve, and fluent, native-equivalent English (spoken & written). Must be tech-savvy and have reliable computer access and internet, as the role will require use of both desktop and mobile applications to send/receive messages and phone calls.
Experience in customer service a must, and experience with Airbnb, Hostaway & Breezeway, a plus.
Looking for overnight availability between 9pm and 8am CST. Please do not apply if you do not have this availability!
Job Types: Part-time, Contract
Pay: $50.00 per day
Expected hours: 1 – 10 per week
Benefits:
- On-the-job training
- Work from home
Experience level:
- 1 year
Shift:
- Overnight shift
Weekly day range:
- Monday to Friday
Work setting:
- Remote
Application Question(s):
- Please describe your experience using Airbnb or another rental platform from a property management perspective.
- Will you be available to work CST time zone 9pm-8am?
Experience:
- Customer service: 1 year (Required)
Work Location: Remote
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