Virtual Customer Service Representative [United States]


 

About us

We are professional and agile.

Our work environment includes:

  • Modern office setting
  • Food provided

We are looking for a Customer Service Representative to join our team and provide excellent customer service to our clients. The successful candidate will be responsible for responding to customer inquiries, providing accurate information about products and services, resolving customer complaints, and ensuring customer satisfaction. The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to multitask in a fast-paced environment.

Responsibilities:

  • Respond to customer inquiries in a timely and professional manner.
  • Provide accurate information about products and services.
  • Identify customer needs and suggest appropriate products and services.
  • Troubleshoot customer issues and provide solutions in a timely manner.
  • Maintain customer records in an organized manner.
  • Follow up with customers to ensure their satisfaction.
  • Ensure compliance with company policies and procedures.

Job Type: Part-time

Pay: $40.00 - $85.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Parental leave
  • Vision insurance
  • Work from home

Experience level:

  • No experience needed

Shift:

  • Day shift
  • Morning shift
  • Night shift

Weekly day range:

  • Monday to Friday
  • Weekend availability

Work setting:

  • Remote

Work Location: Remote

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